this must be very frustrating for you
obviously, something is wrong somwhere-- and i mean service error not with your case
I think I would still call fbi and check that namecheck has cleared, also resend the info she requested by cert mail and contact senator/congressman/nyc mayors office for a status enquiry and make perosnal status check at garden city.
after waiting for 10 months, and with your rd/nd you have every right to do thses things. I do not think it will affect the outcome of your case-- you will be approved. [have you ever seen anyone on these boards not get approved-- even after the most terrible jourmey?
I certainly feel if I had not gone to fed plaza myself, I could be waiting many more months for them to contact me and eoither they got my letter and didnt care or never got it, but either way they never checked that my sec clearance had been done