Hello dear AOS friends, when you login to your MyUSCIS online account, under the My Account tab, there is a section called "Verify Your Identity". When I try to verify my identity, it basically asks 2 things, Alien Number and DOS ID (which is Diversity case number for people like me.) The system does not accept my entry. - And DV Case ID should be entered without the 0's and my A number is the same old thing, no way I messed it up
The error message says, if you keep having the same problem after 5 days of your approval, contact USCIS call center. I've tried that but i am really having a hard time to explain the problem and they just send me password renewal copy paste messages.
Anybody has an idea? PS: If not verified, the messages inbox does not show up and you can't send a message directly from your account to uscis etc.