lindina254
Registered Users (C)
finally got through to USCIS- system's back up!
I guess 5th time is the charm!
I called USCIS today and the system is back up and running. Because more than 30 days had elapsed since they cashed the fingerprint fee and I did not receive a biometrics appointment, they created a service request for me.
make sure to have pen and paper handy as they give you a confirmation number for the service request!
If you filed in early Oct and have yet to receive your biometrics appointment, I recommend you call asap.
the prompts that you have to put in after calling 1 800 375 5283 are 1 - 2 - 1 - MSC receipt number - 1 - 3 - 2 - 1.
These prompts are for those who have been waiting more than 30 days (in fact when they answer the phone, that is the first thing they check for!) - do not use this for other purpose or just because you want to speak to a human!!
I guess 5th time is the charm!
I called USCIS today and the system is back up and running. Because more than 30 days had elapsed since they cashed the fingerprint fee and I did not receive a biometrics appointment, they created a service request for me.
make sure to have pen and paper handy as they give you a confirmation number for the service request!
If you filed in early Oct and have yet to receive your biometrics appointment, I recommend you call asap.
the prompts that you have to put in after calling 1 800 375 5283 are 1 - 2 - 1 - MSC receipt number - 1 - 3 - 2 - 1.
These prompts are for those who have been waiting more than 30 days (in fact when they answer the phone, that is the first thing they check for!) - do not use this for other purpose or just because you want to speak to a human!!