I know this is the I-485 consolidated thread, but since my I-485 is still pending along with my EAD, I figured I'd write this post here. I called the customer service center, and as has been the case recently, got transferred to a national customer service rep (are the TSC people working anymore?). So I asked about the status on my cases beyond what is already mentioned on the website. Got the same response, no updates, no RFEs, etc. on my I-765, I-140 and I-485 (my biggest fear is that there is an RFE on my case that hasn't shown up online and my company lawyers have not done anything about it). Then, after keeping me on hold for a minute, the person came back and asked if I had had my biometrics taken for my I-765. I replied that the biometrics I received were for the I-485 (I checked the notice and that's the only application mentioned) and I had those done a while ago. She said that I was supposed to have received a separate biometrics notice for the EAD application and put in a request for me and said I should hear something in 45 days. So now I'm really confused - I thought they didn't do biometrics for EAD applications! Was this person just ill informed or have I not being paying attention and everyone gets multiple fingerprinting notices?
I should just stop calling the customer service center. I can't seem to get a straight answer for anything.
On the bright side, I got my travel document today!