Sm1smom
Super Moderator
Hello Mom,
1. I called the USCIS 1800 number twice and tried 2 different representatives but they wouldn't believe me about the 9/30 deadline and said there was nothing they could do.
2. I contacted the congressman's office, and they received the following email from USCIS:
Thank you for your letter on behalf of your constituent, Mrs. (My Wife) and Mr. (Me) , regarding the status of the Form I-485, Application to Register Permanent Residence or Adjust Status that she filed with U.S. Citizenship and Immigration Services (USCIS).
We apologize for the delay in responding to your letter. Your correspondence is important to us, and we are working to respond to your inquiry as promptly as possible.
In Mrs. (My Wife) and Mrs. (Me)’s case, additional research time is required in order to provide you with complete and accurate information. We anticipate providing a response to you within the next 30 days.
We appreciate your patience and if we can be of further assistance, please let us know.
Respectfully,
Congressional Liaison Officer
Knowing the 9/30 deadline, the congressman's office also followed up with my FO (they're still waiting for a response from FO). Is there anything else you can recommend?
1. Request to speak with a Tier 2 officer when you call the 1800 number
2. Request a service request be initiated and sent out to your FO.
3. Try a walk-in INFOPASS at your FO.