Summary of How
National Benefits Center (NBC)
a.k.a. Missouri Service Center (MSC)
Works
1/5
� Steps in the AOS process:
� Customer files applications and petitions (apps) via mail to lockbox
� Lockbox captures data from apps via combination of OCR and data entry
� Lockbox system does preliminary review of data from apps according to USCIS business rules
• If apps pass business rules, bank:
� Deposits payment
� Sends receipt notice to applicant
� Forwards apps to NBC
� Forwards data to NBC
• Receipt notice contains instructions for applicant to schedule appointment for biometrics capture at Application Support Center (ASC)
• NBC imports data from bank into CLAIMS3 LAN.� This triggers several actions:
� Creation/update of Record
� Initiation of multiple security check processes
***
National Benefits Center (NBC)
a.k.a. Missouri Service Center (MSC)
Works
1/5
� Steps in the AOS process:
� Customer files applications and petitions (apps) via mail to lockbox
� Lockbox captures data from apps via combination of OCR and data entry
� Lockbox system does preliminary review of data from apps according to USCIS business rules
• If apps pass business rules, bank:
� Deposits payment
� Sends receipt notice to applicant
� Forwards apps to NBC
� Forwards data to NBC
• Receipt notice contains instructions for applicant to schedule appointment for biometrics capture at Application Support Center (ASC)
• NBC imports data from bank into CLAIMS3 LAN.� This triggers several actions:
� Creation/update of Record
� Initiation of multiple security check processes
***