sounds pretty bold.worriedEngineer said:When I ask him to write down his name, he become angery and said "what do you want", I said I want printout of my case status, he said "that's enough" I said "thank you" and end the conversation. Another bad experience in USCIS.
in theory (just in theory) you have your infopass appointment number plus ticket number plus datetime plus window number. all that should be enough to trace the officer if needed.
looks like thery were instructed to give as vague answers as possible.
I was told my namecheck was initiated "sometime in the beginning of the year".