I just called emergency number and the officer provided me new insight.
1. They have got FBI clearance but name check field is blank. The person was unable to say name check is cleared or not as no information was in there, which most probably means not.
2. I was asked if I had done the I 89 processing. When asked what that means, I was told that it means bio metrics, which is needed for issuing GC card. I was told when the name check info is not there, they go for I 89 biometrics.
3. The officer took all my contact details and told me to wait for 48 hours. If any issue on any information needed, I would be informed else everything is fine and just wait?????