I called IIO yeterday and the answer was rude.
I asked her : Has the case been assigned.
She said : No
I Asked: How come when I called about 2 months ago, they said it was assigned?
She said: You work in an office isn't it?
I said: yes
She said: Well do you know what files are there on your collegues desk?
I said: Obviously no.
She said: Its kind of like that.
So from the whole conversation what I understand is that there is no particular basis for there responses. It only depends on there whims, moods and as somebody was saying PMS related.
I asked her : Has the case been assigned.
She said : No
I Asked: How come when I called about 2 months ago, they said it was assigned?
She said: You work in an office isn't it?
I said: yes
She said: Well do you know what files are there on your collegues desk?
I said: Obviously no.
She said: Its kind of like that.
So from the whole conversation what I understand is that there is no particular basis for there responses. It only depends on there whims, moods and as somebody was saying PMS related.