: I have the same issue, the rep told me that my case is on the queue for an interview for weeks now, no status change, still on initial review. But if I use the receipt number at the bottom of NOA that starts with $ , it says that my case has been transfered. It is quite confusing, this whole process.
You have two different numbers? I remember mine started with a *. If I tried to track it without using the * then it wouldn't work at all.
When does it say case has been transferred? As far as I know, all of us here have had an update when case is transferred to local office and interview letter came shortly after.