Hi all,
Just got off the phone with an IO.
She told me that name check has in fact cleared. (Took around 6 months!)
Woohoo
I should point out that 'cleared' means results have been returned. The IO can't actually tell you if it's positive, negative or whatever.
I presume it's positive unless they've tapped my phone and heard me ranting about the immigration system!
In case I am about to get asked, here is the method I used to reach the service center.
1-800-375-5283, press 1, 2, 2, 6, 1, receipt #, 1 (to confirm SRC), 1 (to confirm number), 3, 4
I was on hold for around 40 minutes. The woman I dealt with was very nice to talk to. Always show them courtesy!