in my case we both got the notice at same time and for same date....where as when we did EAD renewal we got seperate notices for differenet dates....both notices were recieved in a week gap...
here u can use the 800 and when the options says "you feel your case has been seperated" talk to the CSC guy and chk with him saying you got the biometrics but ur wife and kids have not...any reason for that...
here u can use the 800 and when the options says "you feel your case has been seperated" talk to the CSC guy and chk with him saying you got the biometrics but ur wife and kids have not...any reason for that...