Hi
@Sm1smom,
Today I called USCIS. The interactive voice response system asked for a receipt number but gave me no update or allowed me to talk to an agent.
I think I have been patient enough and need to do something because I am freaking out, so my questions are:
1) Can I walk-in to the Application Support Center before I receive the biometric letter and/or ask them to schedule an appointment?
2) In case it is not possible, I have decided to submit my case. I checked the spreadsheet but could not find the difference between Representatives and Congress Person. Who should I contact?
@Everyone
When I chatted with Emma and then the Tier 1 agent, they asked me why I wanted to talk to a Tier 2 agent. Can you tell me what your reason was? Because I honestly don't think it is just a matter of luck, I think it is possible to get an appointment for some specific reasons, and I would like to know what "magic word" you used (online and/or when you called USCIS).
As always, thank you Mom for your help and assistance. And thank you to anyone who will be kind enough to help me (obviously included
@Britsimon as well).