Sm1smom
Super Moderator
The NBC does not schedule the interview appointment, each FO schedules the interview as their workload permits. Yes the other case got their IL before completing their bio, the FO possibly had a lighter workload around that time, hence their ability to schedule the interview when they did. That may not be the same with when you filed. You filed in July, maybe the FO is a lot busier this time around than they were back in April/May. The NBC sends the case file to the FO right after scheduling the bio appointment, they typically do not hold on to the case file (they have no reason to). Just because the chat agent or frontline agent on the phone says your case is still at the NBC does not necessarily mean that is true, I've said that over and over again.Good morning @Sm1smom I updated the excel sheet. So, I wanted to reshare my question. Thank you so much.
There is only 1 other entry from my field office (norfolk) so I can't understand how interviews are scheduled as a rule. In this 1 example, he/she got the interview date notification even before he attended the bio interview (he/she didn't do walkin according to the excel.)
How does NBC schedule the final field office interview or send the file to the local office? My bio was for this this week, I did walkin last week. But no interview notification as I checked thru customer service chat. And the chat agent told me that my file is still at NBC and under review etc.
p.s. when did your CN become current? That info is missing from the spreadsheet.