Hello All,
Had an interview on July 29 in Houston. At the end of the interview, IO told the original file are at the national record center, once they are routed to the field office he will review and give a decision within 120 days. We reminded him about the timeline Sep. 30, but told he doesn't know when the file will arrive. On August 25 we raised the service request got the same response decision will be given within 120 days. Did the congressional inquiry got the same response on Sep. 9, files are at the national record center and ask us to wait for the file to arrive. We were worried time may not be enough to complete the case.
Finally, today we received 'New card is being produced'.
Dear MOM, thank you for your suggestions and for helping out during this process. This forum and timesheet have been a great help.
Again thank you to the entire community.