Oh man. I am having terrible visions of dead horses....
OK - one last time.
When they say things you need to read them carefully and don't read things they haven't said.
They refer to problems with the "
online immigrant visa application". Now let's look at the CEAC page to see what that could possibly mean. Here is how they describe the DS260
- DS-260, Online Immigrant Visa and Alien Registration Application
So - OK they didn't use its full title, in the announcement you quoted but it is CLEAR they are referring to the DS260 form.
Now, while you are in that CEAC page, click the link. There is a dirty great big message saying they have a problem with that form.
Now - you are talking about a combo profile thingy. There is no evidence that exists as a combo and considering 95% if immigration uses the DS260 and NOT the eDV I think it is a fair bet that those two things are not technically linked. So - two things, related as a file, but not built around the DS260 that was only implemented this year...
We know there is no biometric information contained on the DS260 (I would have thought that was enough to stop the conversation - but oh well). We also know that biometrics are collected at CP interviews and ahead of the interview for AoS.
Now, because the bit you posted had several sentences we can read it again and understand it. They are saying there is a problem with the DS260. Then they are saying there is a problem with the biometrics. Two things - possibly (most likely) caused at the same time by the same outage (which by the way explains perfectly why the CEAC system was partially hit and got fixed at a different time and why the DS160s came back earlier than DS260.
In IT terms this is a hodge podge of systems all pointing to a centralized system (which is NOT the DS260). A centralized failure impacted different systems, some systems have taken longer to recover than others.
I really hope we don't have to discuss this again....