I had my infopass today. I think the IO wanted to be helpful even though he couldn't (or didn't want to) answer my questions. I feel like the appointment still made sense as it was a friendly nudge to them but I wanted to share to see what you guys think.
I told him I would like to know if they received my KCC file and the background check was done. KCC told me they had sent the file over Dec 24th. The IO asked for the notice of actions for the receipt and for the biometrics. Then he said he couldn't see the DS260 and the background check in the system. He was clicking around on his computer then he asked me if I had received any kind of communication since the biometrics. I said no. He was clicking around again, then he said he needs to check something with his supervisor. He was talking to him for about five minutes then he came back. He said he couldn't see the KCC info either and he couldn't tell me about the background check. He said he wanted to try something. I asked him what he meant by communication, was it the interview? He said yes. I asked him if he could print out the interview letter but he said no. (probably it was too much but I tried) Then he printed out something and went to talk to his supervisor again for another 5 minutes. Then he came back, we had some small talk about the Super Bowl, and then he said he was going to give me the time frame. He said: they think everything was fine on their side and I just have to wait. If I have a question to the KCC I have to call the DOS. He also said if I don't receive any communication by the first week of March make an infopass appointment and look for him, he would be here (he gave me his name). Then he said congratulations for winning the green card(?!?), which I was not expecting. I said thank you, you were helpful and have a nice day.
For some reason this "if you don't receive anything by the first week of March" sounded promising. I hope he was pushing his supervisor to have the IL sent out.