Thank you i2009,
They told me it would take 3-5 business days
for them to respond the email.
It is okay if they read it and answer the email accordingly...
This reminds me of my old days:
When I had my last EB application going on
I was always checking processing times and visa bulletin.
They were going back and forth.
Finally in April 2008 I was current but no interview letter
or green card. When I contacted USCIS they said that
I cannot make a service request unless 30 days passes over
my processing times. This 30 days passed in 1 year.
After I made the service request they said that my fingerprints
expired (they expire after 15 months) and they would send me
a finger printing appointment in 4 months. And they never did...
When I sent them a letter requesting my finger printing appointment
they sent me a letter back "We updated your address as you requested"
I sent them another letter they responded with another
"We updated your address as you requested"
I hope it does not turn out anything like that...
Hello capeolive,
I'm sorry to hear about this misunderstanding from KCC. I think that you should call them again today or on Monday and check if they received your email and if everything is alright. I wonder why they say that they can't help you in this issue and why you should talk with USCIS; this clearly is a KCC's misunderstanding.
I'll keep my fingers crossed for you and waiting for good news.
Best of luck!