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AND SECOND IS
Division I: I-131, I-140, I-360, I-485, I-526, I-829
California Service Center Fax Inquiry Sheet
http://www.immigration.com/newsletter1/inqproce1.pdf
California Service Center Level Two Inquiry
http://www.immigration.com/newsletter1/inqproce2.pdf
Step 1: Use a CSC Fax Inquiry Sheet and fax it to the CSC division with jurisdiction over the case type. The fax numbers for each division are noted on the CSC Fax Inquiry Sheet.
Step 2: *If no response is received to the first fax inquiry by the end of the tenth business day, send a second fax to the Assistant Center Director (ACD) for the appropriate CSC division to the fax number noted on the “CSC Fax Inquiry Sheet.”
Step 3: If no response is received to the second fax inquiry by the end of the fifth business day, fax the Ombudsman in the office of the Director at the number noted on the “CSC Fax Inquiry Sheet. “
Final Step: If no response is received to the third fax inquiry by the end of the third business day, you have one of two options. You can call the Duty Officer in the office of the Director at (949) 389-3007
*Level 2 Inquiries
Cases which are beyond normal processing times and for which a level one inquiry (see Step 1 under General Inquiry Procedure) is unanswered after 15 business days;
Cases for which 60 days have elapsed from the date a response to a Request for Evidence (RFE) was received, and for which a level one inquiry (see Step 1 under General Inquiry Procedure) is unanswered after 15 business days;
Cases where a beneficiary will age-out within six months and for which a level one inquiry (see Step 1 under General Inquiry Procedure) is unanswered after 15 business days.
Step 1: If your case falls under one of the three categories described immediately above complete and fax a “Level Two Inquiry” form to the CSC Ombudsman at (949) 389-3441.
Step 2: If no response to your “Level Two Inquiry” form is received after 15 business days you can call the Duty Officer in the office of the Director at (949) 389-3007 .