navneetsharma
Registered Users (C)
I got one of the cust service reps to open a SR. Navneet how do you get to speak to an IO. I tried the POJ and it keeps going to a customer service rep every time..
I used the POJ trick itself, although these days it sucks with wait times of almost 30 mins before you get to talk to an IO. Sometimes, it dosent work and gets transferred to the national cust service. Try in the mornings around 10-11 EST. Thats when I usually call.