I've called USCIS today, and a lady answered the phone. From her voice I've realized at the beginning I cannot get any information out of her
She didn't sound really helpful, she was more like bored.
I've already requested a inquiry last week, so I just wanted to double check, and request it again or see it really went through, because when I requested it I talked to a USCIS guy not TSC.
So I've asked her to initiate a inquiry. She said she cannot do that, but she can tell me on the phone the status. I was confused and told her I want to initiate the regular inquiry which will result in a mail from USCIS.
During this conversation I told her I want this inquiry because every time I call USCIS and talk with a agent I get different information. She responded that she is not a agent, she is a "officer of the government:
, and Her name is officer Peace, and I have to address her as officer Peace.
Than I asked her: "Do you approve cases or you answer the phone?", she responded "Yes"
And I asked yes what? Her response was: "I'm working on cases and answer the phone".
This was just another waste of 30 minutes calling USCIS, but at least it was funny.
So next time if you call USCIS and officer Peace answers the phone, call her officer Peace or your case will be rejected.