I work (literally) just down the street (Old Page Road) from the Durham DO. If I thought it would do any good, I'd take a walk over there one lunchtime, but you can't get in the door without a letter or an InfoPass. Too bad. My guess goes with you, FBanna, because sending the wrong files would be so easy to do given the volumes Charlotte was dealing with and the fact that Durham is new and they split the state's caseload between the two offices. There's no way that could have gone flawlessly! So we now have 6-8 people - just on this board - I wonder how many others who haven't found us yet are having the same amount of fun?!