This is from San Fransisco site:
Instructions regarding Dispatch of OCI cards from CGISF
We are required to affix the U-visa on your US/foreign passport and also deliver the OCI card to you (and your family, if applicable). In order to complete the work, you are requested to:
Step 1: Send your and your family member’s US passport/s and PIO card/s, if any, to us by mail marking attention to "OCI (Dispatch)", Consulate General of India, 540 Arguello Blvd, San Francisco, CA 94118.
Step 2: Kindly quote applicant’s/applicants file number and current address in a cover letter along with the passports.
Step 3: In Case return mail charges, or pre- paid envelope was not sent earlier, enclose a self addressed stamped (Postage Prepaid $17.50) USPS Express Mail envelope for returning the passport. Please ensure that the complete current mailing address is mentioned on the USPS Express Mail envelope.
Step 4: In case you have acquired a new US/Foreign passport since you applied for OCI, kindly send Expired US/Foreign passport in original and a photocopy of first page of new US/Foreign Passport. The U visa sticker has to be pasted on the Passport with which application was made.
Important:
There is no option for personal pick-up. US/Foreign Passport should be sent by MAIL only. It will take 7-8 working days for the OCI Cell to mail back the passport and OCI card.
I am in situation referenced here in Step 4. NY office required me to do Misc. Service by paying $25 and refiling for OCI certificate. To date it has not been completed and unfortunately the status is not changing on online status check. What can I do? Any suggestions?
Instructions regarding Dispatch of OCI cards from CGISF
We are required to affix the U-visa on your US/foreign passport and also deliver the OCI card to you (and your family, if applicable). In order to complete the work, you are requested to:
Step 1: Send your and your family member’s US passport/s and PIO card/s, if any, to us by mail marking attention to "OCI (Dispatch)", Consulate General of India, 540 Arguello Blvd, San Francisco, CA 94118.
Step 2: Kindly quote applicant’s/applicants file number and current address in a cover letter along with the passports.
Step 3: In Case return mail charges, or pre- paid envelope was not sent earlier, enclose a self addressed stamped (Postage Prepaid $17.50) USPS Express Mail envelope for returning the passport. Please ensure that the complete current mailing address is mentioned on the USPS Express Mail envelope.
Step 4: In case you have acquired a new US/Foreign passport since you applied for OCI, kindly send Expired US/Foreign passport in original and a photocopy of first page of new US/Foreign Passport. The U visa sticker has to be pasted on the Passport with which application was made.
Important:
There is no option for personal pick-up. US/Foreign Passport should be sent by MAIL only. It will take 7-8 working days for the OCI Cell to mail back the passport and OCI card.
I am in situation referenced here in Step 4. NY office required me to do Misc. Service by paying $25 and refiling for OCI certificate. To date it has not been completed and unfortunately the status is not changing on online status check. What can I do? Any suggestions?