Some of the info from USCIS also doesn't make any sense. They claim to have processed all cases received till 7/24 by 8/24. That just isn't true. Many many of the USCIS notices being received now are still from 6/30 or about.
Even if we assume many people on trackitt ignore to update their details, we ourselves are examples of people who've not received the USCIS notices despite us having filed before 7/24.
Btw has anyone in the forum talked to an IO from NSC to determine their case numbers (if the numbers didn't arrive in regular mail, or were not discerned from the checks posted)?. Can you please post the phone number to NSC and the sequence of options to choose to reach an IO, instead of reaching the Customer Service Reps (who're very likely to ask you to wait-14-days-from-date-of-receipt or open-up-a-service-request or I-cant-search-record-based-on-first-and-last-names)?