I have collected a few phone numbers for state department reps ...
Hope these help. For people who have Fed Ex tracking #, please call and find out what is the status of the packets and how much time do they expect for the decontamination and delivery to Chennai.
OFFICE OF PROGRAM MANAGEMENT (A/LM/PMP)
Director Cecilia Coates SA6 703-875-5194
Diplomatic Pouch and Mail Division Chief Ted Boyd SA1 202-663-1810
Operation Branch Tim Keitz SA1 202-663-1809
Unclassified Pouch & Mail Branch Carl Giampietro SA32 703-331-6882
Classified Pouch and Mail Branch Skip Iacobucci SA8 703-874-6199
Logistics Policy and Professional Development Division Chief Lynn Kopala 600 SA6 703-875-5838
Policy Branch Rich Natale 600 SA6 703-875-6287
Professional Development Branch Dorothy Camp 600 SA6 703-875-6656
Analysis Division (Vacant)
Performance Measure and Improvement Branch (Vacant)
Property Management Branch Dan Young 600 SA6 703-875-6415
Logistics Systems Division Chief (Vacant)
System Planning and Analysis Branch (Vacant)
System Integration and Support Branch (Vacant)
The whole directory is available at
http://foia.state.gov/mms/OrgDirectory/print_allorg.asp
Please post what you learn.