NVARS: Frequently Asked Questions
How long will it take my visa to be processed?
At present most Canadian consular sections are returning approved visas the same day or the following day. Once applicants’ fingerprints begin flowing through the worldwide IDENT database, there could be some longer delays on some cases where fingerprints result in matches or false matches. In that event, approved visas are unlikely to be ready the same day. In such cases, processing may take up to three business days. Applicants in Canada who wish may bring self-addressed, pre-paid express envelopes with them to the interview if that is more convenient than returning to collect the visas on a subsequent day. Applicants traveling from the U.S. must be prepared to remain outside of the U.S. for up to three business days in the event that the processing requires additional time.
In addition to the fingerprint process, certain cases may require additional administrative processing ranging from one week to one-two months depending on circumstances. Every effort is made to advise appIicants traveling from the U.S. for their interviews of this likelihood within five days of the appointment’s scheduling.
How can I obtain a copy of my confirmation letter as I could not print a copy?
When you confirmed an appointment a confirmation package was generated to be mailed to you and should arrive in five to seven business days if you are living in Canada and seven to ten business days if you are living in the United States.
How can I obtain and complete the required application forms? (DS-156, DS-157, DS-158)
We encourage all applicants to complete the DS-156 at
http://evisaforms.state.gov The additional required application forms will also be included in your confirmation package that you will receive by mail. They may also be downloaded from
www.amcits.com
What documents do I require to bring to my interview?
The required documents are listed on your confirmation letter. You may also review the required documents at
www.amcits.com . Should you have any further questions regarding the required documents, please feel free to contact one of our Visa Information customer service representatives directly: (900) 451-2778 from within Canada - you will be charged CA$2.25 per minute (900) 443-3131 from within the U.S. - you will be charged US$1.65 per minute Note: Many office phones and all pay phones are set to block calls to 900 numbers. If the 900-telephone service is not available from your area, please contact: (888) 840-0032 from Canada and the U.S. You will be asked to provide your credit card number.
What fees do I pay?
For all non-immigrant visas there is a $100.00 (non-refundable) visa application fee. If applying in Canada the fee is payable in U.S. cash directly at the U.S. Consulate or Embassy except if applying in Toronto. If applying at the U.S. Consulate in Toronto the fee is paid at any Scotiabank in Ontario prior to the interview, using a Scotiabank deposit slip. A Scotiabank deposit slip will be included in your confirmation package or may be downloaded from
www.amcits.com If applying at a U.S. Consulate in Mexico the fee is paid prior to the interview at a branch of the Banco Banamex in Mexico in pesos.
Applicants may also be subject to a reciprocity fee, which is paid at the Consulate or Embassy only if the visa is issued.
For Scotiabank or Banco Banamex locations and to determine if you are subject to a reciprocity fee please feel free to contact one of our Visa Information customer service representatives directly: (900) 451-2778 from within Canada - you will be charged CA$2.25 per minute (900) 443-3131 from within the U.S. - you will be charged US$1.65 per minute Note: Many office phones and all pay phones are set to block calls to 900 numbers. If the 900-telephone service is not available from your area, please contact: (888) 840-0032 from Canada and the U.S. You will be asked to provide your credit card number.
Is it possible to schedule an earlier appointment?
We regret that we are unable to provide earlier appointments than what is currently available on the reservation calendar. Cancellations made within the booking window are made available on the calendar, however in order to reschedule an appointment you must first cancel your existing appointment and you may risk losing the appointment you have. Also, you will be charged CA$15.00 for each new appointment confirmed.
What will happen if my visa is denied?
In the event that applicants residing in the U.S. applies for their visas in Canada or Mexico and are denied, they should be prepared to leave Canada or Mexico without a U.S. visa. They should return to their country of permanent residence and apply for the visa in that country. Landed Immigrants, Temporary Workers and Students in Canada may reapply at the same U.S. Consulate the visa denial occurred when they are in possession of compelling evidence to overcome the first denial. However, a new application without additional material or any new circumstances is likely to result in another finding of ineligibility.
How do I cancel my appointment?
You may choose to cancel your appointment at
www.nvars.com or by calling our toll-free cancellation number at (888) 611 6676. We request that when possible you cancel your appointment within 48 hours of the scheduled date.
Will I be refunded if I choose to cancel my appointment?
We regret that a refund will not be provided. Our online booking service is designed to charge CA$15.00 for each new appointment confirmed.
Are my dependants required to attend my appointment with me?
If your dependants are intending to apply for a U.S. visa than they should accompany you to the interview. Generally, if your children are 13 years of age or younger they need not accompany you to the interview, but they must be physically present in the consular district in order to be processed.
I already have an appointment confirmed. How can I add my dependant’s information to my file?
If you are required to add dependant information to your file or update other information on your file, please feel free to contact one of our Visa Information customer service representatives directly: (900) 451-2778 from within Canada - you will be charged CA$2.25 per minute (900) 443-3131 from within the U.S. - you will be charged US$1.65 per minute Note: Many office phones and all pay phones are set to block calls to 900 numbers. If the 900-telephone service is not available from your area, please contact: (888) 840-0032 from Canada and the U.S. You will be asked to provide your credit card number.
What is the address of the Consulate/Embassy?
The address of the Consulate will appear on your confirmation letter. You may also review U.S. Consulates or Embassy addresses at
www.usembassycanada.gov or
www.travel.state.gov
Do I require a visa to enter in to Canada or Mexico?
To determine if you require a visa to enter Canada please get in touch with a Canadian Consulate or Canadian Immigration. For Canadian Consulate locations in the U.S. please feel free to contact one of our Visa Information customer service representatives directly: (900) 451-2778 from within Canada - you will be charged CA$2.25 per minute (900) 443-3131 from within the U.S. - you will be charged US$1.65 per minute Note: Many office phones and all pay phones are set to block calls to 900 numbers. If the 900-telephone service is not available from your area, please contact: (888) 840-0032 from Canada and the U.S. You will be asked to provide your credit card number.
To determine if you require a visa to enter Mexico please fax your inquiry to (202) 293 1710.