Hi everyone,
I apologize if I am asking a basic question but it has been a rough year and I don't know who else to ask.
We submitted our DS-260 in June but haven't heard back since then. Our location is in Russia, so we do not have consulates open and were assigned to Warsaw, as far as I know. I recently learned that we were supposed to receive receipt numbers (?) as a confirmation of our DS-260 being received and processed by KCC. However, we received nothing. What are the next steps? Should I email to KCC for a case status update? If so, what should my email letter outline?
Thanks in advance! Any input would be greatly appreciated.