Hey everyone!
I talked with a tier 1 agent through Emma. He/she said the following:
"Please note, we do not have access to their scheduling systems to have an approximated date of when an appointment will be scheduled, for they are a separate department from us. If you would like to inquire of an appointment, I can provide their mailing address for you to write a letter to their main scheduling unit. They do not have an email or phone number, unfortunately."
I never heard we could inquire about our appt by sending a mail to ASC "main scheduling unit."I know we should be pretty much skeptical to info that tier 1 gives but it is just something I did not expect to get in the first place.
Any thoughts on whether it's a good idea to send a letter to the ASC main scheduling unit address?
I talked with a tier 1 agent through Emma. He/she said the following:
"Please note, we do not have access to their scheduling systems to have an approximated date of when an appointment will be scheduled, for they are a separate department from us. If you would like to inquire of an appointment, I can provide their mailing address for you to write a letter to their main scheduling unit. They do not have an email or phone number, unfortunately."
I never heard we could inquire about our appt by sending a mail to ASC "main scheduling unit."I know we should be pretty much skeptical to info that tier 1 gives but it is just something I did not expect to get in the first place.
Any thoughts on whether it's a good idea to send a letter to the ASC main scheduling unit address?