Hi everyone,
I called the USCIS contact center and talked with a lever 2 officer and asked about the interviews that are canceled. Her response was that as of now they don’t know exactly what happens and there is no protocol sent to them except that no interview/biometric until May 3.
She suggest me to email USCIS at
uscis-elis-feedback@uscis.dhs.gov and let them now that my case is Diversity Visa program and DV cases have a deadline of the end of fiscal year. She mentioned doing so, MAYBE if higher management wants to design new protocols include some solutions for DV cases as well.
I ask everyone here if they can email USCIS at this email address and express their concerns regarding the DV2020 cases and asking for a solution (even if you have your GC you still can email for the sake of others who don’t). The higher number of email they receive the better chance of a solution.
thank you everyone,