Sm1smom
Super Moderator
Hey mom,
1) I sent an email on the 15th day after sending a payment.
2) Yes, all the emails that I send to KCC have a full name, DOB, CN of the principal applicant.
I have indicated in my first email that I sent payment 2 weeks ago.
Basically, the full text of my first email is:
So, I don't think I missed anything. Probably, currently, they are just not that attentive due to the probable increased number of inquires or pandemic consequences.Hello,
2 weeks ago I sent a DV administrative payment (330$ per person / 660$ total).
Can you please send me a copy of the DV payment receipt by email?
I have my complete AOS package that I want to send as soon as possible and the only missing piece is DV payment receipt.
Thank you!
Principal applicant's info:
Name: {Name}
DOB: {DOB}
Case Number: {CaseNumber}
I actually just re-read the response you got. They confirmed it was already mailed out on the 15th. So yes, the rest of the response makes sense. They’ve confirmed mailing out the payment receipt, which is the typical process. Emailing the receipt is an exception usually for when they can see in their system the receipt is yet to be mailed or one tells them they never got the receipt after it was supposed to have been mailed. Clearly if you don’t get the mailed copy in the next two weeks, and reach out to them, they will email back a copy.