Oh no! This is beyond ridiculous on USCIS’s part.
I suggest you schedule another INFOPASS appointment while waiting to hear back from your congress person. Depending on what the feedback is and if you haven’t received a new IL, pay another visit to your FO with documented evidence of the previous INFOPASS appointments you’ve been on and the congressional inquiry you also did. Request to speak with a supervisor and provide all these evidence of how you’ve been diligently following up on your case.
Also take the expedite denial notice you received as evidence of your address being correct, but you never received the previous ILs which I’m convinced they never mailed out in the first place.
Thank you mom. Your suggestion are always useful.
I tried to remember all the conversation with officer. He mentioned that my case was scheduled for interview on december 2017 (he showed the letter as well and I took), and rescheduled for february 2018 (he didn't show, and I forgot to ask). In the copy it is mentioned that failure to appear will automatically deny our case, or we should ask for reschedule. Since, we didn't receive any notice then how it was rescheduled? I asked him to look at my wife's case also and he mentioned that my wife's case doesn't have interview scheduled, and he mentioned that may be one letter cover both husband and wife. I guess since my wife is not ready to interview they keep on rescheduling my case (this is just my theory). One funny part is the interview letter that was shown to me has Notice Date of today, and interview date of Dec 20,2017 (But he mentioned since it was printed today, so it was like that but still it seems weird).
However, I am planning to take a following action to track my cases:
1) Provide congressman with interview letter and ask to follow up --> done
2) Send a nice letter to field office indicating field officer looking into my case with all proof that I have tried diligently to track my case and reschedule an interview asap.
3) Keep on calling national customer service Tier 2 officer every 2 or 3 days to track my case and verify if there are any interview letter pending.
4) Try to schedule and attend infopass with all proofs every 7 days to track my case and verify if there are any interview letter pending.
5) If case goes to denial, then hire an attorney.
I have collected a bunch of proofs:
1) Hard copy with receipt no. and stamp on info pass appointment of Feb, March, April and soft copy of Jan.
2) Copy of denied expedite request.
3) Email copy from congressional liasion officer (dated april 18 2018) that he has inquiry with uscis.
4) Snap shot of online case inquiry dated today that never changes.
Do you have any suggestions or thought? Your suggestions are always golden.