Mom,
This might have discussed before and if so please do point me to the right post, been trying to find the post that has the information I am looking for but not sure it exists. So my apologies if I am asking a question answered before.
I got my physical copy of the NOA on May 27th (dated May 21), I have been trying to look at the case status online everyday and the message I receive is "My Case Status does not recognize the receipt number entered. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1-800-375-5283."
1) I have checked that I am entering the correct numbers
2) Have checked in different browsers
3) Called today and entered the case numbers too and the voice said the same thing as the statement above
The spreadsheet indicates around a 15day average wait for the biometrics letter - which is where I am right now.
If I do not see my case online can still received a biometric letter in the next few weeks ? Or shoudl my case be visible online before receiving the letter?
Thanks
This might have discussed before and if so please do point me to the right post, been trying to find the post that has the information I am looking for but not sure it exists. So my apologies if I am asking a question answered before.
I got my physical copy of the NOA on May 27th (dated May 21), I have been trying to look at the case status online everyday and the message I receive is "My Case Status does not recognize the receipt number entered. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1-800-375-5283."
1) I have checked that I am entering the correct numbers
2) Have checked in different browsers
3) Called today and entered the case numbers too and the voice said the same thing as the statement above
The spreadsheet indicates around a 15day average wait for the biometrics letter - which is where I am right now.
If I do not see my case online can still received a biometric letter in the next few weeks ? Or shoudl my case be visible online before receiving the letter?
Thanks