Rama Bashyam
Registered Users (C)
I just scheduled an appointment. The earliest date available was April 3rd. so I took that. Nothing was available for next week. Was thinking of calling the 800 number to see if I was at least scheduled for the 4th of April and perhaps my letter got sent somewhere else by mistake like your wife's. Given that my infopass is the day before the ceremony, if it was scheduled and the letter got lost, perhaps they could reissue the letter. Which 800 number did you call? Is it on the USCIS website? Do keep us posted on what happened with your wife's infopass.
Perhaps I am over thinking this whole thing but I just hate it when things don't go according to plan!!!
This is what I asked her to use. There is a great website called gethuman.com which gives all the tricks to talk to a live person when calling the 800 #'s/organizations etc.
800-375-5283 Select language; press 2; press 4; at prompt press 0.
Atleast they would be able to tell you that if it has been mailed etc and if it has been mailed, ask them what options you have (obviously they will give you the option for setting up an appt). BTW, my wife does have a different last name and I will updated tomorrow after the Infopass. Good luck.