Problem is Big Five consulting
He works for one of the big Five consulting firm in US.
Of course, they always have ad running in News Paper and on Internet 365 days.
The case is EB2/RIR
He himself does not know the case number. By putting employer's phone number won't work since his company has more than 500 LC applications pending and his company has around 80 different offices through out US so he doesn't know which phone number to use.
His attorney won't talk much to him directly & His HR doesn't care much. Luckily, he is on project so he is surviving otherwise, he thinks that he is just a number (not a human) for the company.
Paying for the ads, etc. won't work for him since it's not written in HR policy & procedures. And also, he has to run by companies policies (not changing attorney, etc.)
He is trying to expedite the process via his immediate Manager and his home office Partner (or you can say Director).
Thanks for your responses.