Ha Ha Ha Ha Ha...............
They really don't want to help you with an N-400 or any N-form problems. The Ombudsman panders to business interests almost exclusively. Search their site for N-400 and then for naturalization and all you get are links to mumbo-jumbo statistical reports and press releases.
Seriously, from their website:
Mission
Assist individuals and employers in resolving immigration benefits problems, propose changes in administrative practices to improve customer service, and directly provide Congress and the Department of Homeland Security substantive analysis on the quality of immigration services.
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When Should I Submit a Case Problem to CIS Ombudsman?
You should contact the CIS Ombudsman if you have an ongoing or immediate issue with USCIS, such as:
•You are facing, or are about to face, an immediate adverse action or impact, an emergency or any other type of significant hardship caused by an action/inaction/delay in processing by USCIS, or a problem, which could not be resolved through the normal processes provided for by USCIS;
•Your case experienced processing delays beyond anticipated processing times;
•You will incur, or are about to incur, significant and unusual costs (including fees for professional representation that are not normally incurred);
•Have not received a response or resolution within the anticipated time frames as published by USCIS.