She was rude and did not even give me the chance to speak.
What she told is 'My case is approved and they are missing the Biometrics and I will be getting the mail to appear for the Biometrics'
...and She is not even giving me the chance to explaint the scenario of uploading the Biometrics to TSC etc...
When I tried to tell this, the answer I got is "I don't want to hear anything from you and you will be getting the Biometrics mail as we are missing"
So, it is clear now, there is a problem in uploading your biometrics to the system (like many others) and she give you clear answer and I think no other explanation from you is required over the phone because there are thousands else waiting on line and this is a common scenario for here. You will receive FP notice within 60 days (personal experience) and after the FP you will receive the card within days. Anyhow your PR status start from the date of approval. Take it easy.