AOs can also stop the EAD asylum clock if an applicant requests additional time to submit documents; fails to appear at the Application Support Center (ASC) for biometrics collection/fingerprinting within the required time period; or cancels a pick-up appointment.80 In addition, an AO may stop the EAD asylum clock in, “[a] case in which the applicant appears eligible for an asylum grant but a final decision cannot be made because background security checks have not been completed, and a recommended approval is not permitted to be issued.”81 Asylum office personnel will enter the “HOLD-AD” code into RAPS to select whether the delay in the security check processing is due to the applicant, thereby stopping the EAD asylum clock, or is due to the government, which keeps the KLOK running.82 It is USCIS’s stated policy to inform asylum applicants of a decision to toll the EAD asylum clock, as well as when the EAD asylum clock will re-start, through notices sent in the mail.83 Finally, RAPS contains an EOIR screen that allows asylum office personnel to see whether a particular alien-number (A-number) pertains to a case within the immigration court system, and the status of that case.