When our I-485s got approved, I thought my battles with CIS were over. Boy, did I underestimate them!
The approval notice issued March 20 says to wait for biometrics appointment and to call CIS after 90 days if we do not get one. The problem is our work permits expire June 8, or less than 90 days from the date approval notice was issued. Without work permit we may not be able to renew driver's licenses, which expire June 8 as well.
We tried to walk into local ASC center for biometrics but to no avail. So, we decided to get our passports stamped. Our local CIS office (Washington, DC) is notoriusly difficult for appointment scheduling. However, after logging into the CIS website several times at odd hours, we were able to schedule one for today. When we got into the office, the receptionist told us that our passports could not be stamped because the notice says to sit tight for 90 days. I tried to explain the situation, and she got upset. After a bit of insistence on my part, we got to talk to her supervisor. She said she could not stamp our passports because there have not been 90 days from the time our applications were approved. When I explained the situation with work permit, she said that, if we do not receive cards by June 7, we could just walk in and ask for officer Clark.
That seemed a bit thin to me, so, when I came home, I called VSC with this issue. The lady said that the local office should have stamped our passports, but, because it did not, she could not help us. When I said that did not tell me what to do, she got defensive and said (that was my favorite!): "You are putting us in an uncomfortable sitiuation."
I called USCIS customer service, and they said they would be able to assist, but not before thirty days pass from the approval date. They will pass this coming Friday, and I will see what they do then.
CIS certainly knows how to spice up the life!