Urgent help…. KCC DV 2022 further DV documents required

[Sm1smom]

Hi guys. Please help. In the event that the husband is the winner of the lottery, should the wife send her expired and new passport with a letter explaining the renewal of the passport? Knowing that when filling out her ds260, she put the passport number that has now expired. And does she also have to send a certificate of the police. thank you very m

Don't duplicate or post the same question over multiple threads in the forum. It is considered spamming. So post once and wait for someone to respond.

 

[Negik]

Nope, KCC does not write to ask for specific documents if they are missing. Good luck getting a response from writing or calling them.

Following up on this. KCC actually sent me an email yesterday mentioning the particular document that was missing. So, I think you were wrong to say "KCC does not write to ask for specific documents if they are missing". If that used to be the case, then be informed that it has changed.

The issue was with my passport. I entered with a different passport which expired later and I filled DS260 with a new passport. But upon submitting my documents, I had scanned both passports together and attached them as one file. Apparently, they wanted me to explain the reason for the passport change, which to me seems a little weird because the passports are clearly attached with the expiry dates of both, seen. But well, rules are rules.

So, now they asked me to resend with an explanation. That's the update.
Where I need help now is to understand how the explanation is done and submitted.
Appreciate anyone who's done this before.

Regards,

 

[gotquestions12]

Following up on this. KCC actually sent me an email yesterday mentioning the particular document that was missing. So, I think you were wrong to say "KCC does not write to ask for specific documents if they are missing". If that used to be the case, then be informed that it has changed.

The issue was with my passport. I entered with a different passport which expired later and I filled DS260 with a new passport. But upon submitting my documents, I had scanned both passports together and attached them as one file. Apparently, they wanted me to explain the reason for the passport change, which to me seems a little weird because the passports are clearly attached with the expiry dates of both, seen. But well, rules are rules.

So, now they asked me to resend with an explanation. That's the update.
Where I need help now is to understand how the explanation is done and submitted.
Appreciate anyone who's done this before.

Regards,

hey, can you please post the exact text of the email you received, you can of course cover any sensitive information

 

[Negik]

hey, can you please post the exact text of the email you received, you can of course cover any sensitive information

There you go.
The entire email is very long. But that's the important part. The rest is just explaining passport exemptions and how to name the document when sending. Just the regular text found on the email that requests documents.

Hope this helps.

 

[gotquestions12]

There you go.
The entire email is very long. But that's the important part. The rest is just explaining passport exemptions and how to name the document when sending. Just the regular text found on the email that requests documents.

Hope this helps.

Thanks, so they did mention which document was causing the issue! Interesting

 

[Fixy]

Following up on this. KCC actually sent me an email yesterday mentioning the particular document that was missing. So, I think you were wrong to say "KCC does not write to ask for specific documents if they are missing". If that used to be the case, then be informed that it has changed.

The issue was with my passport. I entered with a different passport which expired later and I filled DS260 with a new passport. But upon submitting my documents, I had scanned both passports together and attached them as one file. Apparently, they wanted me to explain the reason for the passport change, which to me seems a little weird because the passports are clearly attached with the expiry dates of both, seen. But well, rules are rules.

So, now they asked me to resend with an explanation. That's the update.
Where I need help now is to understand how the explanation is done and submitted.
Appreciate anyone who's done this before.

Regards,

Hi, I wrote a letter of explanation using Microsoft Word, then I saved the file as pdf and sent it with the other documents.

 

[Sm1smom]

Following up on this. KCC actually sent me an email yesterday mentioning the particular document that was missing. So, I think you were wrong to say "KCC does not write to ask for specific documents if they are missing". If that used to be the case, then be informed that it has changed.

The issue was with my passport. I entered with a different passport which expired later and I filled DS260 with a new passport. But upon submitting my documents, I had scanned both passports together and attached them as one file. Apparently, they wanted me to explain the reason for the passport change, which to me seems a little weird because the passports are clearly attached with the expiry dates of both, seen. But well, rules are rules.

So, now they asked me to resend with an explanation. That's the update.
Where I need help now is to understand how the explanation is done and submitted.
Appreciate anyone who's done this before.

Regards,

Nope, you haven’t proven what I wrote about KCC not sending emails to ask for specific missing documents is no longer the case. By your own account you got an email asking why you sent in two passports. That is not the same as sending an email to tell someone they’re missing a specific document from what was sent.

 

[SusieQQQ]

Apparently, they wanted me to explain the reason for the passport change, which to me seems a little weird because the passports are clearly attached with the expiry dates of both, seen. But well, rules are rules.

Yes, rules are rules. I believe the DV instructions indicate you need to explain why a passport is not the same as the one you entered with. This is pretty much the same theme as before. It is not kcc’s job to examine in detail every submission of two passport images to figure out why there is another passport (just like it is not their job to examine every other document and explain in detail what’s wrong). It may be obvious to you but actually what you are doing is expecting them to assume the reason it’s different is expiry, when it could be another issue. Seems you could have saved both yourself and them time by having just uploaded the reason to begin with?

 

[Sm1smom]

Following up on this. KCC actually sent me an email yesterday mentioning the particular document that was missing. So, I think you were wrong to say "KCC does not write to ask for specific documents if they are missing". If that used to be the case, then be informed that it has changed.

The issue was with my passport. I entered with a different passport which expired later and I filled DS260 with a new passport. But upon submitting my documents, I had scanned both passports together and attached them as one file. Apparently, they wanted me to explain the reason for the passport change, which to me seems a little weird because the passports are clearly attached with the expiry dates of both, seen. But well, rules are rules.

So, now they asked me to resend with an explanation. That's the update.
Where I need help now is to understand how the explanation is done and submitted.
Appreciate anyone who's done this before.

Regards,

Curious to know, did KCC send you that email requesting for the explanation without any prompting or was that in response to your email to them (you did previously state you were going to write them when you received the 2nd document submission email request)?

 

[Negik]

Curious to know, did KCC send you that email requesting for the explanation without any prompting or was that in response to your email to them (you did previously state you were going to write them when you received the 2nd document submission email request)?

I never called nor sent an inquiry email to them. I waited without taking any action and they sent the email that I've attached a screenshot above.

On the side, I think you really don't need to argue further about them not specifying what document was missing or incorrect after reading this statement found in the email I recently received "After reviewing your documents, KCC has determined that additional documentation that you have met the passport requirement, or an exemption to that requirement, is needed."
Even Brit Simon also previously mentioned that if you send documents and they determine any of them is incorrect or missing, they'd tell you.


Thanks

 

[Negik]

Hi, I wrote a letter of explanation using Microsoft Word, then I saved the file as pdf and sent it with the other documents.

Thank you so much for sharing this. I will do that. Do I attach the page together in one pdf with the passports or separately?

 

[Sm1smom]

I never called nor sent an inquiry email to them. I waited without taking any action and they sent the email that I've attached a screenshot above.

On the side, I think you really don't need to argue further about them not specifying what document was missing or incorrect after reading this statement found in the email I recently received "After reviewing your documents, KCC has determined that additional documentation that you have met the passport requirement, or an exemption to that requirement, is needed."
Even Brit Simon also previously mentioned that if you send documents and they determine any of them is incorrect or missing, they'd tell you.


Thanks

This is not about “arguing further”. It is more of setting things in perspectives considering how you’ve continued to quote or refer to my statement out of context. You had previously stated if a document was “missing” KCC will write and ask for the specific “missing” document to which I responded they do not. Again the email you received does not indicate KCC was asking about a “missing” required document. Rather they wanted you to explain why you sent in two passport documents, not that your passport was missing! Anyway, I’m done with this!

 

[Negik]

This is not about “arguing further”. It is more of setting things in perspectives considering how you’ve continued to quote or refer to my statement out of context. You had previously stated if a document was “missing” KCC will write and ask for the specific “missing” document to which I responded they do not. Again the email you received does not indicate KCC was asking about a “missing” required document. Rather they wanted you to explain why you sent in two passport documents, not that your passport was missing! Anyway, I’m done with this!

An explanation of passport change is "MISSING".

Thanks for your time

 

[Fixy]

Thank you so much for sharing this. I will do that. Do I attach the page together in one pdf with the passports or separately?

I attached all together in one pdf file. But I don't think it will be a problem if you send separate file.