Please help: Mail to nvc was lost?

D

dark_lord

Registered Users (C)
Hello,

I sent a package of checklist response which included my original marriage certificate and divorce decree & my employment letter, to NVC in New Hampshire last week -Tuesday, May 17. (This is for sponsoring my dad to immigrate over here by the way!) With certified mail USPS, of course! Now even until today, exactly 7 days later, the tracking number of USPS still says the same message, "There is no record of this item" whenever I try to check on their website.

I'm really worried now my package might have been lost somewhere and might not be able to reach NVC. Before I have to go back and obtain all the paperwork, which will be a real pain (!), I want to know if there is ANY possible way to find out what's really going on:

1) Is there a way to ask USPS to find out where the package has gone? The tracking number is not helping up until now.

2) What will happen if NVC receive two packages of the same thing...let's just hope that USPS sent the first one in delay and let me know too late when I already sent in the second one?

3) Maybe a week (7 days) is too early? When should I be really freaked out? I'm still 30-45% hoping that it's just a delay of mailing and updating status on USPS' part now.

Thanks if I sound too needy and like a fool....too much stress over this stuff!
 
Last edited by a moderator:
dark_lord said:
Hello,

I sent a package of checklist response which included my original marriage certificate and divorce decree & my employment letter, to NVC in New Hampshire last week -Tuesday, May 17. (This is for sponsoring my dad to immigrate over here by the way!) With certified mail USPS, of course! Now even until today, exactly 7 days later, the tracking number of USPS still says the same message, "There is no record of this item" whenever I try to check on their website.

I'm really worried now my package might have been lost somewhere and might not be able to reach NVC. Before I have to go back and obtain all the paperwork, which will be a real pain (!), I want to know if there is ANY possible way to find out what's really going on:

1) Is there a way to ask USPS to find out where the package has gone? The tracking number is not helping up until now.

2) What will happen if NVC receive two packages of the same thing...let's just hope that USPS sent the first one in delay and let me know too late when I already sent in the second one?

3) Maybe a week (7 days) is too early? When should I be really freaked out? I'm still 30-45% hoping that it's just a delay of mailing and updating status on USPS' part now.

Thanks if I sound too needy and like a fool....too much stress over this stuff!
Click to expand...

Just to be clear:

You went here: http://www.usps.com/shipping/trackandconfirm.htm

and read this "Enter the entire number - including any letters. Spaces are allowed, but not required. If a label ID begins with 91, 92, 93, 94 or 95 those characters must be entered into the label field in order to get a valid response."
 
I already tried that. And they said no, they haven't received anything today yet. I also sent another similar package separately for my mom's case (I'm doing sponsorship for both of my parents). Now that one did get delivered and USPS tracking number was fine. However, NVC's spokeperson on the phone still couldn't say anything for that one either. Basically, they said even if NVC received them, it will be a while for them to update the system.
 
and yes, that's the link I use. My tracking number starts with 7010....Like I said, one of them for my mom's paperwork got delivered yesterday and its status was updated even last Friday's night.
 
As of today, nothing still shows up! I already filed a complaint with the post office. I think it's either truly lost or whoever delivered the mail didn't scan the barcode to update the system. :(
 
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