Wanted to share my experience...
Went to NY Consulate today & picked up our OCI (My family did not come with me) Went there at 9.15am, and there was a very long line in front of me (about 50 people), and there was one guy (security) giving token numbers to each one. When I said that I am there to collect OCI, he did not give me a token, but asked me to go to OCI counter. There were a couple of people in front of me at the OCI counter, and I gave the online status pages and the US passports for my family. No other documents were asked. I even asked if he needed any other document!! The counter guy said no, and asked me to come back at 1PM.
So I got out, roamed around for a few hours, and got to the consulate at 12.40. They started to hand over the OCI around 12.45pm. You just need to goto the counter, they will not call your name! Now, the strange thing is that they just ask for the last names, and he just hands over the stamped passports and OCI cards without verifying your identification. But, regardless, it was eventless.
However, I have to tell you that this place was like a zoo! It felt like hundred people in there (not for OCI, for other things). There were 2 guys from the Travisa with about 50 US passports in one corner, and there were people asking counter people with all kinds of questions. The place was not air conditioned, so it was hot inside. It was just totally unorganized!
Now get this....There is a note on the OCI counter saying all the OCI documents should be sent and collected by mail only! I have no idea why it was there, as they were handing over the OCI cards in person!
I tried to see if I can meet with people like CG to talk about the $175 surrender certificates, but given the chaos and the stress these counter people were under, I decided to continue to fight it by emails. I am still angry that some of us have to spend a ton of money to get that useless SC. We need to continue to protest this. This happened because of the bad interpretation of rules by these emabssy people.
Once again, these people are totally unorganized. Given the size of Indian population in Northeast, shouldn't they be adding more people, and put in place more streamlined process with good customer service - pick up phone calls, return emails with certain time frame? There was absolutley no smile on anyone working there except the security guy who was outside chatting with other people!!!
Anyway, I will continue to fight for the $175/person I paid for that SC.
Thanks for sharing your experience with us.
I have one question, others can respond as well: Aren't we supposed to submit a copy of cancelled Indian passport to collect OCI? My OCI reached CGI-NY few weeks back, I wanted to collect it in person but didn't go there as I am waiting to receive my cancelled passport back from CGINY. Can I collect my OCI without showing them the proof of cancelled passport?