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Well, they have been giving status, through emails as to what the query was, when the response was sent. But I have been giving them the benefit of doubt since I was seeing simillar experiences on this website. But yes, you are right about proper communication.
But, the thing that I am wondering about is that how much time SESA will take to answer to our query? How much time they are taking... considering the fact that this query thing has become a common thing. For me its been almost 1 1/2 month after response has been sent. And secondly, if I am able to get the case#, is it of any use? Can I track my status at SESA?
regarding your curiosity, its a small IT consulting company.