If only about 360 people signed the petition, CIS will interpret that those 360 people are concerned about the backlog and others can wait for even decades , If you don't say that you have a problem it will be interpreted that only 360 people are not satisfied with the service provided by CIS and the remaining about 300 or 400 thousand EB based GC applicants out of 1.3 million GC applicants are happy. So 99.9999999999% of the applicants are happy and CIS is obligated to satisfy only the unhappy customers.