princesskate
Registered Users (C)
2nd Infopass - went to LA office this time
Guys, thanks for your support... By the way I just got back from LA office.
Jesus Christ, I went in @ 10:20am... and hadn't got called until 1:15pm!
Well, this is LA...
So I got called by an Asian male officer. Pretty efficient officer - he was the only officer who would call a new ticket number once he finished his case, compared to others who would simply walk away and take a 15-min break/chat after processing a case.
He pulled out my case from the computer, look through my info and started asking me for questions. I told him about what the female officer told me in Santa Ana office(check my earlier post for details) and asked him if he could see the same note put on my case, he checked the computer again and said,"I don't know what she's talking about. I don't see any note here - they didn't ask for additional documents. Your case looks fine to me."
Then he looked at my biometrics NOA and asked, "You live in..."
Guys, thanks for your support... By the way I just got back from LA office.
Jesus Christ, I went in @ 10:20am... and hadn't got called until 1:15pm!
Well, this is LA...
So I got called by an Asian male officer. Pretty efficient officer - he was the only officer who would call a new ticket number once he finished his case, compared to others who would simply walk away and take a 15-min break/chat after processing a case.
He pulled out my case from the computer, look through my info and started asking me for questions. I told him about what the female officer told me in Santa Ana office(check my earlier post for details) and asked him if he could see the same note put on my case, he checked the computer again and said,"I don't know what she's talking about. I don't see any note here - they didn't ask for additional documents. Your case looks fine to me."
Then he looked at my biometrics NOA and asked, "You live in..."
me: Yea I live in Orange County but since I work in this area...
officer: so when you scheduled an infopass, what zip code did you use? (got busted)
me: Hmmm yea I used my work zip code... I don't wanna go to the Santa Ana office, I just wanna talk to somebody who can help me on my case.
officer: (giggling) You're smart...
officer: Where do you work?
me: Oh I work for XXXX (government-related agency) as an Engineering XXXX... (I showed him my badge)
officer: Well, your case looks okay. It all depends on luck... Probably the officer handling your case is lazy... I worked in Laguna Niguel (CSC) before, I did process and approve cases too. I know how it's like over there.
officer: (thought a little bit, then grapped a sheet sized like 1/2 of an A4 paper from drawer) I'm emailing to Laguna Niguel now, ask for follow-up. I can't guarantee when or whether they will reply, but most of the time they will.
me: (grinned) So if they reply you, how am I gonna know...?
officer: (giggling again) You're always ahead of me. I was about to ask you for your contact information... once they reply me, I'll call you.
(He grabbed a sticky note and asked me for name and numbers, he put down my A# on the same sticky, and placed it on his board)
me: So can I have the contact information of the officer who is processing my case? (I realized I was basically "abusing" his kindness, but since I've been waiting for 3 hours... I'm gonna grab every single chance)
officer: (giggling again) No... even I don't have their numbers.
officer: Do you have your passport with you?
me: Yea I got the stamp last week.
officer: OK so what I'd say is... wait for... another maybe 2 to 3 months, if you still hear nothing, come back and we'll follow up. I'm gonna call you once they reply my email, however I can't guarantee when they'll reply.
Although I waited for 3 hours, no breakfast, no lunch, paid $13.20 for the parking and I had to take a full day off instead of half day... I think it's all worth it. officer: so when you scheduled an infopass, what zip code did you use? (got busted)
me: Hmmm yea I used my work zip code... I don't wanna go to the Santa Ana office, I just wanna talk to somebody who can help me on my case.
officer: (giggling) You're smart...
officer: Where do you work?
me: Oh I work for XXXX (government-related agency) as an Engineering XXXX... (I showed him my badge)
.
.
.
.
*10 mins of conversation eliminated - basically about which city we live in ('coz the officer lives in OC too), what transportation we used to work, the traffic, government work... etc.*
..
officer: (thought a little bit, then grapped a sheet sized like 1/2 of an A4 paper from drawer) I'm emailing to Laguna Niguel now, ask for follow-up. I can't guarantee when or whether they will reply, but most of the time they will.
me: (grinned) So if they reply you, how am I gonna know...?
officer: (giggling again) You're always ahead of me. I was about to ask you for your contact information... once they reply me, I'll call you.
(He grabbed a sticky note and asked me for name and numbers, he put down my A# on the same sticky, and placed it on his board)
me: So can I have the contact information of the officer who is processing my case? (I realized I was basically "abusing" his kindness, but since I've been waiting for 3 hours... I'm gonna grab every single chance)
officer: (giggling again) No... even I don't have their numbers.
officer: Do you have your passport with you?
me: Yea I got the stamp last week.
officer: OK so what I'd say is... wait for... another maybe 2 to 3 months, if you still hear nothing, come back and we'll follow up. I'm gonna call you once they reply my email, however I can't guarantee when they'll reply.