report at cisombudsman@dhs.gov he is report to uscis director
report at cisombudsman@dhs.gov he is report to uscis
report at cisombudsman@dhs.gov he is report to uscis
INFOPASS UPDATE >>>
I went for my INFOPASS appointment at Newark NJ on 07/27/2007 to meet with an USCIS Immigration Officer to check the status of my I-140 application. The officer initially refused to give me an update on my I-140 case and according to her no such cases are addressed at local USCIS offices. She asked me to call up the National Customer Service Center for this request.
Initially - my head started to spin as she kept asking me questions pertaining to I-485 - Is the application family or employment based, filed under which catergory, etc and she kept repeating that all eb dates are unavailable and I should check back later and I kept telling her that I am here to check the status of my I-140. After much persuasion she agreed to atleast look into my file.
According to the notes in the USCIS system for my case - Texas Service Center was waiting for some missing documents and had sent out a notification to my employer. Case has resumed normal processing as all documents have been received by them on June 15th (This is the day I upgraded to PP). She also confirmed that the system does not show that my case is being delayed due to any kind of security/background check. I informed her that I had recieved a letter from USCIS in in late May stating my case is pending background checks but she mentioned that she does not see any such record in their system.
I am more confused now by my lawyer's reply about this INFOPASS visit -
I received an e-mail from the TSC Premium Processing Unit on July 9, stating that your case is "still on hold pending security checks." For this reason, the USCIS was not able to process your case in 15 days. It sounds like the USCIS officer at the local USCIS office in Newark, NJ gave you incorrect information. As you know, we received and responded to the RFE a few months ago.
It's 300 days today since I my I-140 was recieved at TSC and I have no clue when this misery will end for me!!!