Well, for the past few days, I have been trying randomly at various times. Never got thru. In fact - after several announcements and messages, blah, blah, it would simply disconnect me - with NO option for me to be on hold also !!
Today, I tried between 12-1pm CST. After all the messages, it did not disconnect me today !! Instead, I was on hold for abt 10 mins (with some music in the background). I did not want to hang up, as this never happened before, and ultimately, I got connected to an agent.
Today, I tried between 12-1pm CST. After all the messages, it did not disconnect me today !! Instead, I was on hold for abt 10 mins (with some music in the background). I did not want to hang up, as this never happened before, and ultimately, I got connected to an agent.