Sm1smom
Super Moderator
The response you received is a boilerplate response from someone who was being lazy to check the system for payment confirmation.Hi Mom,
My husband is DV2026 selectee and his number is Current since Jan 2026.
We have got our AOS I-485 and I-693 package ready for submition.
However, we just realized that we need to pay DV fees before sending the package.
We mailed the money order together with a return envelope with our name/address by USPS Priority Express Mail to DOS on 2/2/26,
Mail was delivered on 2/10/26.
Money Order was cashed on 2/13/26.
but we still haven't received receipt or any update till now 3/6/26.
We wrote emails to inquire from KCC and the response below said that our payment Has Not been Received. (Tracking record shows Money Order Cashed).
Please see below reply from KCC and kindly advise if there is any solutions on handling the receipt issue instead of keep waiting?
Thank you so much.
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Email Reply from KCC on 3/3 and 3/4 same contents as below:
Thank you for your inquiry.
KCC has received your request however, the payment has not been received. Please allow 2 to 3 weeks for payment processing.
In order for the Kentucky Consular Center to assist with inquiries regarding a specific Diversity Visa (DV) case, you must provide the Principal Applicant's full name, complete case number, and date of birth in the following format (MMDDYYYY) as entered on the original entry. Please remember that the Kentucky Consular Center does not have the authority to tell you whether or not your specific case will be disqualified. Only a consular officer can do that at the time of your visa interview. Do not send any paper documents to the Kentucky Consular Center.
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You can send a new email with proof of payment requesting a copy of the payment receipt be sent to you by email. You may proceed with filing without the payment receipt. However, I recommend you take a look at the FAQ tab of the AOS process spreadsheet.