Hi @Sm1smom,
I did call last week regarding my case, and the information specialist confirmed that my files was processed and indeed the FO received in Dec but apparently, the offices (in our region) have large case loads and definitely, I was put in the queue. I asked him how can I fast track cognizant of the September deadline, he gave me two options;
1. Check 5 criteria in the website and, I can launch expedited processing if I meet any of them.
2. Mail the FO and ask if they can transfer my case to another FO.
My questions;
1. I meet one of expediting requirements. Where/how can I launch expedite requests, how can I submit supporting documents?
2. Is the second suggestion practical? do FOs have mails to communicate?
Regards
I did call last week regarding my case, and the information specialist confirmed that my files was processed and indeed the FO received in Dec but apparently, the offices (in our region) have large case loads and definitely, I was put in the queue. I asked him how can I fast track cognizant of the September deadline, he gave me two options;
1. Check 5 criteria in the website and, I can launch expedited processing if I meet any of them.
2. Mail the FO and ask if they can transfer my case to another FO.
My questions;
1. I meet one of expediting requirements. Where/how can I launch expedite requests, how can I submit supporting documents?
2. Is the second suggestion practical? do FOs have mails to communicate?
Regards