I have no idea where to ask for help so I’m very sorry that I’m writing here ):
When I try to check if I or my mother won it says “information is not valid” even though I have screenshots saved on my computer of our applications so there is no way I’m writing something wrong. So I’m not sure how you’re supposed to fill it in now? Let’s say with the name how you’re supposed to write the name?(I’m gonna use a fake one)
is it SMITH, JOHN or
JOHN, SMITH or
SMITH JOHN or
JOHN SMITH
I mean it says to use punctuation but when it keeps saying “information is invalid” I don’t know what’s right or wrong anymore. Our Confirmation Numbers are correctly written I always throughly a few times if I wrote it right, the date of birth is obviously correct too. Please help me out with how am I supposed to write our names? Thank you very much!! Or if you know what type of problem this is that says “information is invalid” please let me know!!