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DV 2021 AOS Only

Thanks for sharing!

expedite/FO service inquiry: got a response, but no change.
Was there any updates on your account regarding this? Did it show "expedite denied" as your status?

Emma/Tier 1 agent: many times, no change
May I ask what exactly "many times"? Did you ask them for a Tier 2 callback many times? or you simply asked them about your interview time? Since they have no power, what have you asked them many times?

BTW, have you asked for tier 2 yet? Also, what is your current status online? "Fingerprints taken"?
 
Hi mom,
I chatted with emma today they told me my case is not transferred to FO in Atlanta. I did the biometrics when will it be transfered what are they waiting exactly ? Any ideas ?
 
Thanks for sharing!


Was there any updates on your account regarding this? Did it show "expedite denied" as your status?


May I ask what exactly "many times"? Did you ask them for a Tier 2 callback many times? or you simply asked them about your interview time? Since they have no power, what have you asked them many times?

BTW, have you asked for tier 2 yet? Also, what is your current status online? "Fingerprints taken"?
I asked the tier 1 agent for a tier 2 callback. I think instead they put in an inquiry with the FO. The letter I received from the FO listed the requested action as expedite, but further down the letter it just gave a generic response about how my case is pending an interview, that I've already given in a previous post, thus I don't think the expedite request was successful.
Otherwise I have been unsuccessful in getting the tier 1 agents in setting up a tier 2 callback.

My online status still just says "fingerprint fee received", and has not updated at all since I received my NOA.
 
Thank you for sharing.


That should either get approved or denied (mine got denied and it shows as denied on my account.). If there is no result it might be that tier 1 did not submit the request. So no email and no updates on account?


What exactly did you try w/ Tier 1 and Emma? Tier 1 has no particular power by himself, did you try submitting an inquiry to your FO? Or just asked if your interview is scheduled?


May I ask why you chose to contact both at the same time?

PS: So you never have talked/requested to talk to Tier 2?
1, Expedition: Tier1 did not submit request.
2, just asked intertview schedule.
3, nothing. just want to ask both.
4, yes, I never have talked Tier2.
 
I asked the tier 1 agent for a tier 2 callback. I think instead they put in an inquiry with the FO. The letter I received from the FO listed the requested action as expedite, but further down the letter it just gave a generic response about how my case is pending an interview, that I've already given in a previous post, thus I don't think the expedite request was successful.
Otherwise I have been unsuccessful in getting the tier 1 agents in setting up a tier 2 callback.

My online status still just says "fingerprint fee received", and has not updated at all since I received my NOA.
I think at this point it is a good idea to try have them schedule tier 2. If I were you, I would have called them and mentioned that there is only 56 days left from the fiscal year and there is no sign of an interview. It has been almost 21 days since your bio. Talking to tier 2 is the first step.
 
Hi mom,
I chatted with emma today they told me my case is not transferred to FO in Atlanta. I did the biometrics when will it be transfered what are they waiting exactly ? Any ideas ?
What they told you is probably not correct. I bet if you call a couple of times again, they will tell you a different story. There are some other Atlanta, GA folks like you who are equally waiting for the IL . So be patient.

p.s. add your progress updates to the timeline spreadsheet
 
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I think at this point it is a good idea to try have them schedule tier 2. If I were you, I would have called them and mentioned that there is only 56 days left from the fiscal year and there is no sign of an interview. It has been almost 21 days since your bio. Talking to tier 2 is the first step.
I've been trying. The tier 1 agents have been unhelpful in that regard.
 
may I know what exactly what you told them when you went for the walkin? I tried it yesterday and today but they said that they don't do walk in.
We only did the line and waited in line under the sun. We were lucky because we were the last ones permited to enter to the office and locked the door after us. The person in the desk asked our documents. She only filled the form for me. Then when she was filling my son form that she already stamped, she noticed the date and asked my son. He explained that we are DV time sensitive. The lady asked, but are you authorized to walk in ? we said yes. She gave us tickets numbers. Then no problem we did the fingers and the picture. Good luck! dress formal and hair in order. No t shirts or shorts
 
@Blade_ i want to contact Tier 2 also. What has to be done in order to call them directly? Should I call tier 1 first? How it works?
Call Tier 1 or Chat on Emma
They will schedule you for a Tier 2 callback;
There’re 2 types of callbacks:
1. Non-emergency queue (takes 2-3-4 weeks to receive a call back)
2. Emergency queue (takes up to 72 h to receive a callback)
Convincing the Tier 1 to be placed in emergency queue depends on your situation+ Tier 1 (how he/she is really willing to help!)

GL
 
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Call Tier 1 or Chat on Emma
They will schedule you for a Tier 2 callback;
There’re 2 types of callbacks:
1. Non-emergency queue (takes 2-3-4 weeks to receive a call back)
2. Emergency queue (takes up to 72 h to receive a callback)
How you convince the Tier 1 to be placed in emergency queue depends on your situation+ Tier 1 (how he/she is really willing to help!)

GL
Thank you so much!
 
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